Donations

We generally cannot refund donations. However, if you have made a duplicate donation in error, or accidentally entered or selected the wrong donation amount, please contact us as soon as possible. We will refund donations made in error where the donor contacts us within two business days of making the donation.

Refund requests

Requests for refunds should be made in writing. Please contact via email at refund@whousa.org.

Your refund request should include details of the initial donation including:

• your name
• contact details
• reason for refund request
• and any other relevant information
• Should a refund be approved, any original receipt issued immediately becomes void and invalid. WHO will issue new receipt where applicable.

Errors by us

Should an error be made by the WHO, after notification of the error is received or detected by us, we will issue a full refund as soon as possible.

Contact the WHO

If you have any queries about the WHO Refund Policy, please contact the Development Manager:

By phone: +1 (646) 247-1424.
By email: refund@whousa.org